All passwords must adhere to the following requirements:
Passwords must contain a minimum of eight characters.
Passwords cannot contain all, or part, of your user name
Passwords must contain characters from three of the four following categories:
Upper case letters (A-Z)
Lower case letters (a-z)
Numeric digits (0-9)
Non-alphanumeric symbols (e.g. / & $ # %)
This is your Red River College Polytechnic user name. Please make note of it.
If you are an RRC Polytech student, your College email is .
Set your security questions
These questions and answers will help secure your account.
More information
What are these questions for?
These questions help keep your account secure by adding an additional authentication layer if you ever forget your password and need to reset it.
In the future, other online College resources might also require the answer to your security questions in order to provide enhanced security and prevent unauthorized account access.
What type of questions should I use?
Choose questions that are easy for you to remember but difficult for others to guess. Avoid questions that others may know about you such as your mother’s maiden name or child’s name. Some examples of effective security questions include:
Have you recently applied to Red River College Polytechnic? Check your application status or submit additional documents at apply.rrc.ca.
For Current Students & Alumni
If you are confident that you have entered the correct information into the required fields
and still cannot reset your password or retrieve your
account information, you can contact the Student Service Centres for further assistance. (Please provide as much detailed information about yourself and your account as possible.)
For Staff & Faculty
If you are confident that you have entered the correct information into the required fields and still cannot reset your password or retrieve your account information,
you can submit a Case Log (or have someone submit it on your behalf)
to receive further assistance. (Please provide as much detailed information about yourself and your account as possible.) Please submit a Case Log only when all other methods of accessing your account have been unsuccessful.
We're sorry; a system error has occurred and we were unable to proceed.
We have no home email address on file for you and are unable to complete this process.
You have exceeded the maximum number of attempts to use the automatic service. Try again later, or follow the manual instructions.
You have successfully changed your password.
Multi-factor Authentication (MFA) is now required on all RRC Polytech Staff accounts.
If you have not already done so, please setup MFA on your account
immediately. Follow these instructions: for staff with smart phone.
Multi-factor Authentication (MFA) is now required on all RRC Polytech Student accounts.
If you have not already done so, please setup MFA on your account
immediately. Follow these instructions: for students.
Have you recently applied to Red River College Polytechnic? Check your application status or submit additional documents at apply.rrc.ca.
For Current Students & Alumni
If you are confident that you have entered the correct information into the required fields
and still cannot reset your password or retrieve your
account information, you can contact the Student Service Centres for further assistance. (Please provide as much detailed information about yourself and your account as possible.)
For Staff & Faculty
If you are confident that you have entered the correct information into the required fields and still cannot reset your password or retrieve your account information,
you can submit a Case Log (or have someone submit it on your behalf)
to receive further assistance. (Please provide as much detailed information about yourself and your account as possible.) Please submit a Case Log only when all other methods of accessing your account have been unsuccessful.
HUB
Version 2018.0639
HUB is Red River College's centralized starting place for access to all our online resources.
Framework Version: 4.0.14,
Running on NDADAPPWEB01
Designed and built by Enterprise Applications, Information Technology Solutions, Red River College